FAQ
Shipping
Currently we are able to ship our products to all countries in Europe (including UK), USA & Canada.
We process every order within 4 hours and we thrive to obtain a next day delivery for all our orders.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We buy all our Pokemon products directly from official Pokemon suppliers. All our products are 100% official and authentic. Thus, we only sell sealed products.
All Pokemon cards are official English Pokemon cards. We do not sell cards in any other language.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.